Human-centered AI safety
Build safer AI,
grounded in behavioral science
mpathic helps AI builders evaluate and improve their models with expert-led evaluation and scientifically grounded benchmarking, focused on psychosocial risks.
Why it matters
AI is everywhere. Safety hasn’t caught up.
of U.S. adults talk to an AI chatbot every week, up sharply since 2024
Pew Research Center / SSRS-Edison Research, 2026
AI adoption is outpacing AI safety evaluation.
Since 2020 AI safety incidents have grown 12x, and the curve continues its upward trajectory, largely because most of the models behind them haven’t been evaluated by people trained to recognize the risks. Spotting a crisis in real time, weighing how serious it is and knowing exactly when to escalate takes years of supervised clinical practice with patients.
It’s why licensed clinicians set mpathic’s evaluation standard. Their judgment shapes everything we build. It trains the data that teaches models what harm looks like in the highest risk situations, calibrates every evaluator to a clinical gold standard and monitors it live in production, flagging unsafe behavior in real time, to help real people.
How we do it
Expert judgment, continuously calibrated
Platform
mpathic’s platform runs expert judgment across pre-training, post-training and continuously in production
Calibration Loop
Combining technology and an expert network:
experts calibrate the platform, the platform scales the expert knowledge
Experts
7,000+ network of licensed clinicians write the policy, the taxonomy, the rubric and the conversation scripts, and sets the gold standard
What you get
From uncovering risk to shipping the fix
Uncover risks through human evaluation and red teaming based on personas reflecting real people: Youth, adults, audiences vulnerable to misinformation, and clinical presentations that range from suicide and eating disorders to psychosis and mania. Calibrate to the safest personality for your use case.
Measure model performance on nuanced, high-stakes scenarios, using validated benchmarks grounded in behavioral science.
Identify subtle but critical psychosocial risks, including physical and psychological harm, before deployment.
Evaluation is delivered as model-ready insights, with the specificity to inform training data curation, fine-tuning, and the next iteration.
mpathic Platform runs AI-assisted reinforcement learning, benchmarking and annotation on your models or multi-modal data, without slowing down research or deployment cycles.
Who we help
Built for innovators, from frontier labs to the research bench
AI Labs and
Builders
Know how your model performs with real people, before it ships.
Enterprise
Organizations
Deploy AI everywhere while keeping it on-brand, on-policy and safe.
Life Sciences and Healthcare Operators
Research at AI speed, without sacrificing clinical integrity.
The public proof
mPACT: The authority on high-risk
model behavior
Benchmarks on suicide risk, eating disorders and misinformation, each graded against a clinical standard.
In their words
Clinicians and labs trust
a human-centered standard
Latest research & insights
Science, not slogans
Learn more about mpathic in the news, articles and blog posts.
- From empathy to AI safety: operationalizing the psychology of safer intelligence
By Dr. Danielle Schlosser, Dr. Grin Lord, and Dr. Alison Cerezo In Dario Amodei’s recent essay, “We Must Pace the Frontier” (Amodei, 2026), he argues that AI capability must be matched by progress in (1) alignment, (2) interpretability, and (3) testing… Read more: From empathy to AI safety: operationalizing the psychology of safer intelligence - To keep humans safe in the AI era, start with behavioral science
By Dr. Alison Cerezo, mpathic’s Chief Science Officer Psychologists spend years learning to recognize the nuanced patterns of human behavior and experience: what pushes people into risky behavior, what helps them seek support, and what moves them from one of these behaviors… Read more: To keep humans safe in the AI era, start with behavioral science - Relational friction is not a flaw: the dangers of AI sycophancy
By Dr. Alison Cerezo, mpathic’s Chief Science Officer I’ve spent years studying what makes people feel understood. AI is now doing this work at scale and the implications are yet to be well understood. A rigorous new study from Oxford… Read more: Relational friction is not a flaw: the dangers of AI sycophancy - The mPACT eating disorders benchmark v1: quantifying risk in AI health conversations
LLMs are always at the ready, offering a convenient, generally nonjudgmental resource for people in search of help. The problem, especially in high-stakes domains like eating disorders (ED), is that the risks are often indirect and culturally normalized.