HCM Tech Report: mpathic AI melds Empathy + Technology - By Mark Feffer
Updated: Apr 20
Today, we’re talking to Grin Lord, the founder and CEO of mpathic AI. Their technology uses AI to analyze text and voice communication to strengthen a company’s culture and improve the performance of public-facing teams.
Transcript
Mark: Welcome to PeopleTech, the podcast of the HCM Technology Report. I’m Mark Feffer.
Today, we’re talking to Grin Lord, the founder and CEO of mpathic AI. Their technology uses AI to analyze text and voice communication to strengthen a company’s culture and improve the performance of public facing teams. They call this “empathy as a service.” We’ll talk about what that means and how it works on this edition of People Tech.
Mark: Grin, thanks for being here, and what is mpathic?