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The Science of Empathy

Accurate understanding and communication that leads to behavior change is a well-researched science. This is not about being warm-fuzzy but learning how people build trust with each other. Psychologists have spent decades researching how to shape conversations to attain medical outcomes. This same science has now been validated for commercial use with mpathic.

mpathic is built on unmatched expertise, 90+ human behavior detections, over 1 million expert-labeled communications, and several peer-reviewed papers (see below). mpathic has both commercialized and created gold-standard measures of fidelity as expert evaluators in commercial sales, organizational psychology, healthcare, life sciences in the US, and around the world.

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